Pricing
Two shapes, one price each, and 6 months free.
A practice buys once and covers every dentist in it. Or a dentist buys their own seat and carries it between the practices they work at. What gets counted, what never does, and what happens to your records if you leave are all below.
In every plan
The things a practice would expect to be an upsell.
Each of these is the sort of feature that usually sits behind a higher tier. None of them will, because each is the case where a practice most needs the process to be followed rather than skipped.
Every language
All 6 are part of the product. A practice whose patients speak Polish and Urdu does not pay more than one whose patients all speak English.
Capacity, minors and best interests
The Gillick window, the Mental Capacity Act two-stage test and best-interests decisions are routes through the same product, not an upgrade.
The same-day pathway
Including the bypass. Charging for the emergency route would be charging a practice for the case where the process is least likely to be followed.
The sealed record and its chain
Verification is part of the record, not a reporting add-on.
Your records, exportable
Every sealed record, with its hashes, in bulk, at any time — including after you stop paying.
Practice-system import
API where your system has one that permits it, CSV where it does not. The console tells you which of the two you have.
The shape
Two shapes, and the choice is not final.
Both are ordinary and both are honest about what they reward. They are written down here so that a practice can say which one suits them before either is priced.
Per practice
One subscription for the site
Everyone at the practice uses it, and the bill does not move when an associate joins for two days a week. Predictable, and it never gives anyone a reason to share a login.
Groups take a band per additional site rather than a multiple, because the second site costs less to support than the first.
Per clinician
A seat for each dentist who uses it
Smaller for a two-surgery practice, larger for a busy one. Nurses, managers and owners are not seats — only the clinicians who approve the content and seal the records.
A seat is a person, not a device. The same dentist working across three surgeries is one seat.
What will not be metered
Not per record, and not per patient.
Metering the record would put a price on the moment a practice most needs the process followed — the extra patient at the end of a hard day. Whatever the shape turns out to be, the number of comprehension records is not the thing being counted.
The figures
What it costs, and when it starts costing.
Practice licence
£100.00
per practice, per month
A practice buys once. Every dentist working there is covered.
- No per-dentist counting, so an associate who does one day a week costs nothing extra.
- Group discount below — every fourth practice free, and three in every ten from ten sites.
- The practice owns the records.
Personal seat
£45.00
per dentist, per month
A dentist buys their own seat and carries it between the practices they work at.
- Switch practices at the top of the sidebar; the seat follows you.
- For associates and locums whose practices have not bought a licence.
- Two seats cost less than one practice licence — past that, the practice should be buying the licence.
6 months free at launch — for every practice and every dentist, whichever shape you choose. Nothing is charged until the trial ends, and the console shows the date it does.
Groups
Every group pays per practice. Every fourth practice is free, and from ten sites it becomes three in every ten — so ten practices pay for seven. The table is computed from the same code that produces your invoice, not typed out beside it.
There is no payment provider connected yet, so nothing can be charged today. The console says so on the billing screen rather than showing a card form that goes nowhere.
| Practices | Charged for | Per month |
|---|---|---|
| 1 | 1 | £100.00 |
| 2 | 2 | £200.00 |
| 3 | 3 | £300.00 |
| 4 | 3 · 1 free | £300.00 |
| 5 | 4 · 1 free | £400.00 |
| 6 | 5 · 1 free | £500.00 |
| 8 | 6 · 2 free | £600.00 |
| 10 | 7 · 3 free | £700.00 |
| 12 | 9 · 3 free | £900.00 |
| 15 | 11 · 4 free | £1,100.00 |
| 20 | 14 · 6 free | £1,400.00 |
In practice
What it came to for a real group.
Pilot case study — reserved
A real group's first three months: how many practices, how many consents, what the invoice actually said.
Fills after the first pilot group has completed a quarter and has agreed to be named. Writing it before then would mean inventing a practice, and an invented customer on a pricing page is the one thing a buyer can check and catch us on.
If you leave
You keep the records. All of them.
A comprehension record has to be retained for years after the treatment it describes — fifteen for an adult by default, and for a child until well past their eighteenth birthday. A supplier who holds those hostage at renewal is a supplier a practice cannot safely start with.
Bulk export, any time
Every sealed record with its canonical content, its hash and the hash of the record before it — so the chain can be re-verified outside Candour.
A readable copy per record
The patient-facing PDF of what was shown and what was answered, which is the version a practice actually files.
No export fee, ever
Charging to release a practice's own clinical evidence is not a pricing decision, it is a hostage situation.
Look before you ask what it costs.
The console runs on illustrative data. Nothing you do in it touches a patient.