Contact
There is no inbox yet, and this page will not pretend there is.
Candour is pre-launch. Two things here are real and work today; the third is a space held open for the address, with the condition that fills it written next to it.
What works today
One list, one email, nothing else.
Leave an address and you will hear once, when there is something a practice can actually use. Not a newsletter, not a sequence, and not passed to anyone.
The release list
The same list the Windows build uses. One email when there is a version practices can run, and that is the entire promise being made.
Stored in the UK · never shared · unsubscribe in the email
The other thing that works
You can look at the product before you talk to a person.
The console runs on illustrative data — no real patient, no real practice, no customer's figures. You can walk the whole product without talking to anybody, which is the order most people would prefer to do it in.
Direct contact
This is where the address and the phone number go.
Both are downstream of incorporating the company and verifying the sending domain. Until those are done, an address printed here would be a route to nowhere, and it would fail quietly in your outbox rather than loudly on this page.
Enquiries — reserved
An email address that reaches a person, and a reply time.
Fills when the company is incorporated and the sending domain's DNS records are verified. Both are on the launch checklist with their costs and their lead times; neither is waiting on anything but doing them.
Data protection — reserved
A named contact for data protection questions, and the ICO registration number.
Fills on ICO registration. Practices are right to ask for the number during procurement, and this page will carry it rather than making anyone ask twice.
When we do talk
Four things that change the answer.
Have these to hand and the first conversation is a useful one rather than a form-filling exercise.
01
Which practice system you run
Dentally, SOE/Exact, R4, Systems for Dentists, iSmile, or something else. It decides whether you get an import or a CSV, and it is the first thing that changes the answer.
02
How many surgeries and how many dentists
Both, not one — the two pricing shapes count different things, and which of them suits you falls out of the ratio.
03
The treatments you would start with
One or two, not the whole list. A practice that starts with implants and molar endodontics gets something useful in a fortnight; a practice that starts with everything gets a content-review project.
04
What your indemnity provider asks for
If they have a view on supplier assurance, it is cheaper to hear it before a pilot than during one.
Doing supplier due diligence? The compliance page already lists what is done and what is not, including the uncomfortable half.
Or just open it.
The console runs on illustrative data. Nothing you do in it touches a patient.