How it works
Two minutes of yours. Twelve of theirs.
One appointment, from the entry in your diary to a sealed record of what the patient understood. It supports your consent discussion. It never replaces it.
The sequence
Six steps, and only two of them are yours.
01
The appointment arrives
Identity, treatment, tooth, diagnosis — from your practice system, or from a CSV.
02
The clinician reviews it
Two minutes at the chair, marking what is material to this patient.
03
The patient reads
On a tablet, in their own language, at their own pace. Time is recorded.
04
The check
Five to eight questions about this tooth and this diagnosis.
05
Anything missed is explained again
Different words, asked again. Both attempts are kept.
06
Signed and sealed
The patient signs what they saw. The record is hashed and linked to the one before it.
Before it starts
The consent is about a tooth, so the questions are too.
The tooth and the reason come out of your practice system. They are not typed again, and they are not guessed.
From the practice system
Appointment
Planned treatment
Endodontic treatment
Tooth
LL6 · FDI 36
Diagnosis
Irreversible pulpitis
Appointment
Today, 15:40
Identity, the appointment, the treatment, the tooth and the diagnosis. No notes, no medical history, no radiographs — those are never read.
Before launch
Chairside
Mark anything you judge material to this patient in particular — what they do for a living, what they told you they were worried about, anything in their history that changes the weight of a risk.
Post-treatment numbness
“Plays clarinet semi-professionally. Lip numbness matters more to him than it would to most people.”
A risk marked material is asked, always — like one that is mandatory for everyone. The reasoning is sealed with it.
At the chair
Hand over the tablet. Watch it happen.
Question 4 of 6
After an implant, what should you do if the area is still numb the next morning?
In progress
Margaret W.
Dental implant · Questions
Questions
Stage
4 of 6
Answered
3
First time
1
Re-taught
What is left
A record that says what happened, including the parts that went wrong.
Every attempt, not only the last one.
Sealed record
position 1,174
- Follows
- 8f3c1d…a02e7b
- This record
- b71a90…4fd3c2
- Version
- Dental implant v4 — approved 12 Mar by K. Osei
What Candour does not do
It never stops treatment going ahead, and it never speaks for you.
A gap is flagged and handed to the clinician, never turned into a stop. A comprehension record is not a consent form.
In practice
This is where the first practice goes.
Nothing here is filled in with an invented example.
Case study — reserved
One practice, one month, start to finish.
Fills when a practice has completed a pilot month and agreed to be named — in their words, with the figures they saw rather than figures chosen to look good.
Walk it yourself.
The console runs on illustrative data. Nothing you do in it touches a patient.